Payment collection
Simple, fast and efficient
Payment collection
Simple, fast and efficient
Features at a glance . . .
Unique online portal
Our unique online portal negates the need to print or handle paper Direct Debit mandates. Members are asked to electronically accept the payment details and a full summary of the Direct Debit instruction is emailed to them instantaneously.
Features at a glance . . .
Unique online portal
Our unique online portal negates the need to print or handle paper Direct Debit mandates. Members are asked to electronically accept the payment details and a full summary of the Direct Debit instruction is emailed to them instantaneously.
Our enhanced payment collection service has been created by Opticians for Opticians, to save you time. Your practice team will find the patient sign-up process fast and efficient, especially with your contact lens catalogue and pricing embedded into the on-line portal.
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We fully manage all the administration work for you, including:
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Adapting and uploading your contact lens catalogue and pricing
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Assistance with switching over your existing scheme members
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Staff training
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Processing payments
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Assisting with payment resolution
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Providing full access to all your data
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Itemised monthly statements
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Telephone and email support
Our enhanced payment collection service has been created by Opticians for Opticians, to save you time. Your practice team will find the patient sign-up process fast and efficient, especially with your contact lens catalogue and pricing embedded into the on-line portal.
-
We fully manage all the administration work for you, including:
-
Adapting and uploading your contact lens catalogue and pricing
-
Assistance with switching over your existing scheme members
-
Staff training
-
Processing payments
-
Assisting with payment resolution
-
Providing full access to all your data
-
Itemised monthly statements
-
Telephone and email support
Embedded contact lens pricing
We add your all the component parts of each monthly Direct Debit payment to your online portal. This includes your current contact lens and solution catalogues and pricing. We then keep these up-to-date with new lens products and your pricing so that you don't need to think it.
Embedded contact lens pricing
We add your all the component parts of each monthly Direct Debit payment to your online portal. This includes your current contact lens and solution catalogues and pricing. We then keep these up-to-date with new lens products and your pricing so that you don't need to think it.
Payment resolution
Whenever a payment problem is detected, our team will get to the bottom of the issue, representing the payment request, speaking to our providers and if required contacting your member directly. You’ll only hear from us if we have ultimately been unable to resolve a payment problem.
Payment resolution
Whenever a payment problem is detected, our team will get to the bottom of the issue, representing the payment request, speaking to our providers and if required contacting your member directly. You’ll only hear from us if we have ultimately been unable to resolve a payment problem.
Processing and statements
We work closely with our payment providers to ensure payments collected from your members are checked, amalgamated and prepared for transfer to your nominated bank account, swiftly and accurately each month and along with detailed statements.
Processing and statements
We work closely with our payment providers to ensure payments collected from your members are checked, amalgamated and prepared for transfer to your nominated bank account, swiftly and accurately each month and along with detailed statements.
Fees from just 49p per month
We work hard to ensure our admin fees are kept to a minimum and in line with what you’d expect to pay for an enhanced Direct Debit collection service.
Training and support
Our support team are all qualified practitioners or have extensive experience of working in practice.
Fees from just 49p per month
We work hard to ensure our admin fees are kept to a minimum and in line with what you’d expect to pay for an enhanced Direct Debit collection service.
Training and support
Our support team are all qualified practitioners or have extensive experience of working in practice.
About Us
About Us
About Us
Administration
work carried
out for you
Administration
work carried
out for you
Administration
work carried
out for you
In-practice
staff
training
Administration
work carried
out for you
Embedded
contact lens
catalogue
Born out of decades of experience in independent practice
Formed in 2011, we've built a solid reputation for delivering bespoke membership programmes to Independent practices across the country. We understand how difficult it can be to make headway, in an ever more competitive profession and we know, a membership programme that is specifically built for your practice and patients, can really add to your competitive edge.
Iris Visioncare are also the first company to offer Comprehensive Eyewear Cover.
Case Study
NHK Opticians - West Country based independent group of seven practices
"Previously, says General Manager Andrew, we had tried the do-it-yourself option with standing orders for lenses but this used up considerable staff resources to administer". "We then tried Eyeplan and at first our members grew but we found the generic nature of their system frustrating. The absence of something tangible to give new members often resulted in patients later not understanding what they had signed up to. We also became concerned that the fixed monthly fee was not reflecting the recommended year on year increase in glasses savings even after we had been advised to initially raise all our prices."
"In 2011 we moved to Iris and immediately noticed a huge difference. Before anything else, they asked a lot of questions and requested a lot of detailed KPI data. They presented a Membership model that offered specific Membership benefits suited to our practice and our patients. Fees where scaled to reflect different levels of savings and they offered us eyewear cover, finance and included our own lens pricing in their system. We also love the membership packs and the simplicity of signing up members online with none of the printed mandates to worry about".
"Our membership has gone from strength to strength".
Speak to us today - 01752 337809 - info@iris-visioncare.co.uk