Payment collection
Simple, fast and efficient
Payment collection
Simple, fast and efficient
Features at a glance . . .
Unique online portal
Our unique online portal negates the need to print or handle paper Direct Debit mandates. Members are asked to electronically accept the payment details and a full summary of the Direct Debit instruction is emailed to them instantaneously.
Features at a glance . . .
Unique online portal
Our unique online portal negates the need to print or handle paper Direct Debit mandates. Members are asked to electronically accept the payment details and a full summary of the Direct Debit instruction is emailed to them instantaneously.
Our enhanced payment collection service has been created by Opticians for Opticians, to save you time. Your practice team will find the patient sign-up process fast and efficient, especially with your contact lens catalogue and pricing embedded into the on-line portal.
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We fully manage all the administration work for you, including:
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Adapting and uploading your contact lens catalogue and pricing
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Assistance with switching over your existing scheme members
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Staff training
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Processing payments
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Assisting with payment resolution
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Providing full access to all your data
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Itemised monthly statements
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Telephone and email support
Our enhanced payment collection service has been created by Opticians for Opticians, to save you time. Your practice team will find the patient sign-up process fast and efficient, especially with your contact lens catalogue and pricing embedded into the on-line portal.
-
We fully manage all the administration work for you, including:
-
Adapting and uploading your contact lens catalogue and pricing
-
Assistance with switching over your existing scheme members
-
Staff training
-
Processing payments
-
Assisting with payment resolution
-
Providing full access to all your data
-
Itemised monthly statements
-
Telephone and email support
Embedded contact lens pricing
We add your all the component parts of each monthly Direct Debit payment to your online portal. This includes your current contact lens and solution catalogues and pricing. We then keep these up-to-date with new lens products and your pricing so that you don't need to think it.
Embedded contact lens pricing
We add your all the component parts of each monthly Direct Debit payment to your online portal. This includes your current contact lens and solution catalogues and pricing. We then keep these up-to-date with new lens products and your pricing so that you don't need to think it.
Payment resolution
Whenever a payment problem is detected, our team will get to the bottom of the issue, representing the payment request, speaking to our providers and if required contacting your member directly. You’ll only hear from us if we have ultimately been unable to resolve a payment problem.
Payment resolution
Whenever a payment problem is detected, our team will get to the bottom of the issue, representing the payment request, speaking to our providers and if required contacting your member directly. You’ll only hear from us if we have ultimately been unable to resolve a payment problem.
Processing and statements
We work closely with our payment providers to ensure payments collected from your members are checked, amalgamated and prepared for transfer to your nominated bank account, swiftly and accurately each month and along with detailed statements.
Processing and statements
We work closely with our payment providers to ensure payments collected from your members are checked, amalgamated and prepared for transfer to your nominated bank account, swiftly and accurately each month and along with detailed statements.
Fees from just 49p per month
We work hard to ensure our admin fees are kept to a minimum and in line with what you’d expect to pay for an enhanced Direct Debit collection service.
Training and support
Our support team are all qualified practitioners or have extensive experience of working in practice.
Fees from just 49p per month
We work hard to ensure our admin fees are kept to a minimum and in line with what you’d expect to pay for an enhanced Direct Debit collection service.
Training and support
Our support team are all qualified practitioners or have extensive experience of working in practice.
About Us
About Us
About Us
Administration
work carried
out for you
Administration
work carried
out for you
Administration
work carried
out for you
In-practice
staff
training
Administration
work carried
out for you
Embedded
contact lens
catalogue
Our success is measured
by your success . . .
Support you can count on
We view our relationship with you as a partnership.
That is why your Iris Membership comes with a suite of support services to help make it a success . . .
Marketing
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Inclusive on-demand marketing advice
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In-house design service for digital media and print
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Fully-managed email and social media campaigns
Training
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In-practice induction training for your practice team
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On-demand follow-up training for new team members
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Top-up training on new portal features
Administration
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Monthly Direct Debit payment collection
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Payment reconciliation
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Detailed monthly statements
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Iris portal maintenance and security
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Data backups and portal updates
Retail support
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Initial contact lens pricing analysis
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Your contact lens products and pricing built in
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Regular contact lens price reviews
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General advice on fees, lenses and frame pricing
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Regular reviews of your membership benefits and fees
Customer service
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On-demand support for your team
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Email support for your members
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One-to-one user support
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Technical support
Speak to us today - 01752 337809 - info@iris-visioncare.co.uk